Frequently Asked Questions
Everything you need to know about shopping with Mon Ami.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request.
Do you offer international shipping?
Yes, Mon Ami ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend comparing your measurements against our chart to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna.
Are your materials sustainably sourced?
Mon Ami is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade certified factories for our collections.